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First and only time we made a return trip we forgot to pay. No way round this. First time ive ever been down that neck of the woods. I believe its wisely to pay 20 per year for unlimited crossings, rather than spending gallons of fuel going some other routs. I would like to be able to put my registration in, and confirm that there are no outstanding payments or fines. You should have a barrier so that you could swipe a card or give people 7 days to pay. So, what happens if you do not pay a penalty charge notice (PCN) inside the 28 day grace period? How much joy do you think I got from the call centre? Need more signs as to cost of fee and how to pay. We subsequently received two penalty charges. An Example: Suppose you received a 60 PCN parking fine. Hello you should contact the Highways Agency and ask how to appeal a ticket. I think this system is a real scam because it penalize honnest and innocent people. My bank statement shows the money went out. I did not receive the penalty charge notice. When I got to the barrier I explained to one of the men working there what had happened and expected that he would be able to help me turn around or lead me off I side road. In many circumstances, parking tickets are not enforceable. Why is not possible to provide an information panel and a direct payment point? Dart Charge Penalty Charge Notice - Can You Appeal It? How to Appeal Against a Penalty Charge Notice PCN Fine in UK - THE UK RULES Do you think now I have paid that I should not expect a fine? I cant think how many 1st timers are caught out by this scam, leaving the dartcharge company thousands of pounds in credit when drivers do not intend to use the crossing again like myself. I am not in the habit of paying the Government a bonus!!!!!! Until the 31st of March 2016!!! You will then be asked to pay the PCN. Since this is a huge money, I think some good solicitors can do something. I have been hours going back through credit card and bank statements as I was sure I had made payment. Then received penalty notice, which said we only needed to pay 2.50 as it was first time offence. Imaging the outcry if this had happened to poor British drivers in France ;). Signs need improving, the C for congestion charge needs to be removed, the silly name needs to be replaced with the recognisable word toll and the deadline for payment needs to be significantly longer. I didnt spot the paragraph saying I had to pay for crossings Id already made, and assumed setting up the account within 24 hours would work. This could leave them open to fines because it has been reported that the smartphone-based payment system cannot handle foreign credit cards. What happens if I have a fine? - Europcar Feeling like hot potatoe here. Hi Pete, In order to appeal to the independent adjudicator, firstly you have to write a letter to Dart Charge in Leeds, using the postal system (in this day and age!) Paid Dart charge late and first notice of a fine is 105! Help Is there anyway you can type in the reg number and it tells you if you missed a payment ect? I am from Germany. Unfortunately, on 11st February I have received We had money in hand ready to pay at booth but saw no booths or barriers so assumed toll had been dropped. Hi, PDF Form TE9 Witness statement - unpaid penalty charge - GOV.UK I received a receipt (attached). I asked what would happen to this money and he said that it would remain on account for 12 months and would be used to pay for any subsequent crossing I make. The signs indicating the crossing are not clear at all, only showing a C sign but providing very little other information. The paper work from the D of T was issued 15/06/2015. Like Manfred, I have no tablet, notebook or computer with me on my hoilday, only an smartphone without access to data in UK; and paying buy phone is not very easy for a person who dont live in UK. Its not a big problem but nobody knows how to solve itbrilliantI want to pay the fine but when I dont receive my PCN, how could I? After this I completely forgot about not paying, I have just remembered. Please send it straight away. I tried to pay via the website this evening 20.07.2015. Local Authority Parking Fine Appeal Letter - Template There is a good chance the PCN wont be sent as you have paid. Does anyone know whether the 14 day first offence payment extension is still active since I missed payment for a return trip earlier in the week and only remembered 3 days later? Parking charges: how to challenge and beat unfair parking fines If the system is investigated, they will see we have only ever crossed once, and made one payment. Comment: The new remote payment system and poor signage has resulted in almost 3.5million fines being issued since the Crossings toll booths were axed in 2014. If you are unable to pay the PCN, you can contact the Dart Charge customer service team to discuss payment options. Dear all, But this system probably collect a lot of money by snaring all these drivers Was the minion not happy about my complaint? Now we pay a 367million contract with Sanef to design and deliver the new free flow system which does not work, and yes on Sunday there was a traffic jam due to road works on the Dartford crossing Something is very wrong here. What is a Payzone shop and where to find it? These are legally enforceable and are fines issued by local authorities for infringements on public highways. Used the Dartford Tunnel Sunday 24.08.15 I have three factual comments. You should be okay though, with the 14-day grace period covering you for this first offence sorry hate using the word offence when it is clearly a genuine oversight caused by poor signage. Just watch out as many people have found the system cant match payments to cars. 4 days after Christmas I remembered and paid the charge trough the net but I wonder if Ill get a penalty or not. Not giving you the option to pay the normal fare when its your first time? Iam from abroad. Two months after the incidents. The Highways Agency has changed the way drivers pay to use the Dartford Crossing (Dart Charge) and drivers no longer pay at the barriers, instead they pay in advance or by midnight the day after the crossing. I did both the one off charge of 2.50 and the dart account of 10. I have the same issue. Would I still get the 14 days grace as this isnt the first time Ive used it but is my first offence? Hi, I forgot to pay the crossing charge on Sunday and paid this morning, Im worried about getting a letter through the post with a charge, do you think I will get away with it? Hi Chloe Receiving a Dart Charge PCN A Dart Charge is issued every time you use the Dartford Crossing. Hello Yes, this is true and we agree. Just RTS their scare mail and tell them you have no contract with them. Book your airport parking, hotels, lounges and travel extras to find out why this family-owned firm continues to offer the best service available. Cheers EOS5D OK I received my CCA information back from M&S yesterday. hi! They check the picture and accept the mistake immediately, blame the computer recognition system and say they will take steps to avoid repetition and then a few weeks later another PCN, and another set of costs for me to challenge them. Dont get scammed: Just like services such as buying road tax and applying for passports, the new Dart Charge payment system as it is officially known is likely to be targeted by scammers with copycat websites. Details of the success of any such actions would be interesting to know. Its the best option in your situation. I paid online in advance of a return crossing (2 journeys) cost 5 via the gov website. Just received a penalty notice for a crossing I made on 08.06.15 even though I had paid 5 for this crossing & one on 05.06.15 This was paid prior to the journey on 25.05.15. You should contact the hire firm and get the number plate. Fees may be payable depending on your final choice of financial product. Hi this has happened to me too. However, it sounds like you just made one crossing so either pay now at the usual rate or wait until the charge notice turns up and gives you the 14-day grace period. Dartford Crossing charge By Waseem Started October 31, 2022 6 PCN from local authority By simonhill Started August 4, 2022 1 Unsigned Local Authoruty Parking Ticket By rattlywelshboy Started May 19, 2022 3 Council Parking Charge (PCN) - signs only at the entrance, no other signs on the actual street By TamerAM Started April 13, 2022 Our picks When asking the lady there which dates I am missing the could not tell. Hopefully that is the end of that. Its scandalous. I thought this was correct as the PCN was for 70 and I was paying the toll charge of 2.50. Let us know. Have appealed but not holding out much hope. Its a money-making scheme. I travelled home to Liverpool for the first time via Dartford Crossing on Monday (20.07.2015). Britain's most wanted murderer greeted police with a calm 'oh, hello now i received the penalty Charges notice of 35. Do you know where the leglislation says that they can enforce the deadline of midnight the next day? If I do (which I hope I dont) can I appeal it since I paid, albeit 8 days too late?.. Apparently it is, but you need to wait for the charge notice to be sent. Hi I used the Dartford tolls on Saturday, however when I went online to pay the website wasnt working or wouldnt accept my card (I tried 3 different cards). Barring in mind I had the money ready to pay on the day of the journey . We often link to other websites, but we can't be responsible for their content. MoneyNerd 3.72K subscribers Subscribe 0 Share 2 views 20 hours ago UNITED KINGDOM Try out Just Answer's service -. Add a copy of your payment (email if online or scan it/take phone piccie and save first) in the next box and write a quick blurb to say it was paid. I too have just received a penalty notice for a journey I had paid for, as I returned a few days later can I expect a second penalty notice? I crossed the dart ford crossing On the 24th June 2019 I went to pay the following day in my phone but the page wouldnt fully load I tryed several times to pay the fee that day and the page still wasnt loading the following day i manage to pay online using a pc i also have a receipt for this I have now received a fine for 2 amounts recent one being 102 I dont not find this fair or reasonable as I made several attempts to make the payment the next day before midnight is there anyway I can appeal this. This is the first time I forgot to pay. Sorry you fell victim to this charge. Ive seen something about a 14 day exemption for the first time being late to pay the charge, is that true? Its very good of you Pete to put up this blog site, so that people can at least share their experience. Why I need to pay for some one else? Saw the signs saying I needed to pay by midnight TONIGHT I went over at 5pm and I returned over the bridge at about 11pm so should be ok for my return journey, I think, as it was after 10pm? It is often without any intention cause any inconvenience to anyone. The phone number provided is out of service. Id rather believe that it is the result of a form of beaurocratic thinking which is removed from the lives and the needs of the people. You could be charged up to 60% more than you should. Today I got to my car after work, My front tyre appeared luminous yellow instead of black. I forgot to pay by midnight on 6th, but I remembered and paid up on 7th Oct at 7pm. Ive replayed on the form giving details but this was rejected. Dartford Crossing toll changes: what you need to know about Dart Charge The fine is 70 (with 35 option for early payment) but OP has more than one. click on Start Now button I think this is an absolute disgrace! I have just done a quick crossing to France had my pennies ready to pay at the bridge, but no way to pay. and do your self a favour credit your account with a tenner! Julie Dart who was murderd by Michael Sams. as sorry, Im not in condition to write well in English myself. i.e Vehicle HAS to be a Tax exempt true adapted car for disabled use. Alternatively, call 0300 300 0120 and select the option to pay a penalty charge notice. Have you forgotten something? Providing its your first offence in that particular car you should be fine because of the 14-day grace period. I have cross the bridge couple of times before but paid them in time so this is my first time that I forgot to pay. Im a UK citizen and Im looking to leave the country driven out by my own governments practices. This is a ridiculous situation where drivers should be able to attempt to pay but have it refused if not liable. i think its not fair for something we have already paid for . Anybody know where is the logic in sending paper saying about possibility of avoiding paying pcn if you will pay within 14 days if you received letter already after 14 days you should pay road users charges ? Drivers can be fined up to 105 if they don't pay. Write on the PCN NO CONTRACT and send it back, as soon as you pay you have agreed to contract. However, before the bailiffs can be instructed, the following statutory enforcement documents must be sent to you. I hope that i do not receive a penalty. They the meter. Do you know where the leglislation says that they can enforce the deadline of midnight the next day? or at least set up a payment point at the eurotunnel and ferry stations. a further requirement from EPCPLC of Eur 151.73 to pay within 27th February Also, check the terms and conditions from the van hire company, the 30 charge seems excessive. Just keep following through pages. Beat late payment of the Dartford Crossing charge - Latest Travel News How do i deal with this situation? I big bold letters the covering letter stated that as a first timer the penalty and all other penalty issued within the last 28 days would be cancelled if we paid for all crossings within the next couple of weeks (a specific date was given). Careful about disabled use. I would pay now and there is a chance youll be okay. If you haven't done this, this will 99% be the reason why it got sent to the wrong address, and does not exempt you from paying (and you should also update your log book asap). They told me that there was a fine for the first crossing, but that I could pay for the return (a week ago) without incurring a fine. Or you could call 0300 3000 120 and pay through an automated service or a real person, or you could go to http://www.payzone.co.uk/Store-Locator and select transport and ticketing then select dart charge then type in your postcode and city and it will give you a list of all the payzones that accept payment for the crossing within a 5 mile radius of your street. In the last year, I have paid over 600 for the cost of a 5.00 return journey in my car which I thought I had initially paid via mobile. 6 weeks later I received a PCN for 72.50 and a warning letter saying that as it was my first offence I could pay the 2.50 charge. Shame on you Dartford crossing and management team. For one of my next visits i tried to top-off my account but got an expired creditcard error, even though i had to fill out all my recent creditcard data during the payment process.