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And the people - the amazing, wonderful, engaging people that work at ERC make it the special place that it is, and they keep us coming back time and time again. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I'm going 12/26/08-01/01/2009. The focus is on keeping you safe. Tripadvisor performs checks on reviews. Wedding planners, along with wedding packages and honeymoon packages are available. The service, the food, and the activities/room were all more than we could have ever hoped for. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. The Mahi Mahi Skewer on the lunch menu was top class. Thousands of family travelers come here for their sun-soaked holiday each year. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. Excellence Riviera Maya excellent. If you have a longer trip, it is definitely worth it for all the small extras. With culinary artists each trained as experts in their specific regions and flavors, a host of global offerings and exceptionally prepared dishes are yours to savor. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. Excellence Riviera Cancun. He made it so fun! The Green Energy Goals of Our Corporate Social Responsibility in Our There is a lovely coffee shop on offer too where you can grab your morning pick me up. Brands such as Grey Goose, Johnny Walker Black are available. Most of all, Gonzalo was MUY excelente! Prices are the average nightly price provided by our partners and may not include all taxes and fees. We also use third-party cookies that help us analyze and understand how you use this website. An extensive gym with a great range of equipment. They were waiting with a very comfortable luxury SUV for us outside the airport. I would certainly recommend this resort. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Excellence Riviera Cancun - Nearby Golf?? - Cancun Forum There are more places to choose from in the, excellence riviera maya, excellence riviera cancun hotel, excellence riviera cancun puerto morelos, excellence cancun, secrets excellence riviera cancun, cancun excellence riviera, excellence resort cancun, Frequently Asked Questions about Excellence Riviera Cancun. Specifically, these folks went above and beyond the already high standard of service: Memo, Brenda and Angelo on the entertainment team, Emilio, Edin, Miguel, and Hugo from the pool and beach staff, Daniel with room service, Jose and Alejandro from Oregano, Edwin from the Lobster House, and Enrique from The Grill each went above and beyond. From the moment we walked in, we were treated like VIPs! Other than requiring masks the Cancun airport was operating like it always has. The food here was delicious, we have been to other Excellence resorts in Mexico where the local food was not done very well, so we were happy to see the Riviera Cancun resort bucking the trend. Redefining the expectation of what resorts can be, Excellence Riviera Cancun welcomes guests with gracious hospitality, luxe offerings, and ahead-of-the-curve amenities. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. Its a very smooth process. On top of everything, the entertainment team was superb. As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. Gonzalo and Julio were awesome! From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. Is Cancun Safe to Visit in 2023? | Safety Concerns | Travellers Just have the paper results ready at flight check-in at the airport. We at InspoVacay prefer a more condensed offering. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. Cancun hotel zone, PDC, Playa Mujeres, Isla Mujeres??? The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. Toggle The Excellence Collection. They were lower than usual, especially the lazy river around the spa. Designed to celebrate the beauty of the Riviera Maya, all of our suites feature indoor and outdoor living spaces that . The entire staff at the resort wore masks the entire time. Either on the beach or poolside, the waiters will frequently check on you and offer you drinks and lunchsometimes, theyll bring another round without you even needing to ask! Our second time staying at an Excellence resort. The front desk already had our test scheduled based on our departure time when we checked in. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. We made our way down to the beach every day around 11:00, and had no problems finding chairs. The rooms were spacious and clean. When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. We were there for three glorious weeks January-February 2023. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. - Dinner: Food and service is great everywhere like always. #1 of 10 all-inclusives in Puerto Morelos. Federal 307 Chet-Pto. The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. The staff at the Excellence Riviera Cancun do everything they can to keep you entertained throughout your stay. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price Federal 307 Chet-Pto. Excellence Riviera Cancun - Tripadvisor If It was likely they were cleaning or cycling water, but wish they would complete it in the time we were there. It is just a slight reduction that you wouldn't notice if you haven't been there before. We really cant fault the resort for its cleanliness. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! He got people to join activities they wouldnt have. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. This is one of the Excellence hotels initial resorts. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and drinks experiences. There is a lot of heritage and history in this part of the world. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. Please, receive our warmest regards from The Excellence Collection. Kind of a let down. 6 meandering pools and an immaculate white sand beach. Save. Room rates include meals and beverages at onsite restaurants and bars. For more on the Excellence Playa Mujeres, check out our review here. The resort was apparently full, but it really didn't feel like it. Please, receive our warmest regards from The Excellence Collection. We managed to make it to the ocean once but it took a little liquid courage to do so. From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. Are any cleaning services offered at Excellence Riviera Cancun? The resort is right beside the beach town of Puerto Morelos. The customer service was unmatched. Tennis courts, an area for beach volleyball, pool tables, ping pong tables. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. Contact us for more information and details about the packages and options available. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. #1 of 10 all-inclusives in Puerto Morelos, Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. Cancun. They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. COVID Safety: We are vaccinated, so felt safe traveling. Cleaning round the clock. Our driver wore a mask and we did too in the enclosed space. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. Actually I can't decide on where I want to stay or should stay? We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. Every single person greets you with a smile, from the ground crew to the concierge.And the staff brings us to the reason for the review. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. Cleaning round the clock. At Excellence resorts, there is a wide range of rooms on offer. Btw, portions were much, much smaller than in prior visits - we heard others comment on this as well. There are a few drawbacks to this beach. These cookies do not store any personal information. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. I would highly recommend this resort to anyone! Located between Cancun and Playa del Carmen in the city of Puerto Morelos. That works for most people, but we go on vacation to away from the world. The pork was so succulent and delicious. What food & drink options are available at Excellence Riviera Cancun? We are also disappointed to read that our service was slow because this is certainly not indicative of the standards which we are known for, and from which our customers have come to expect and deserve. A big change, they no longer provide straws. Please, receive our warmest regards from The Excellence Collection. The Margaritas were definitely the highlight of this restaurant. It has TVs all around the bar and has a nice selection of beers and bar food options. Lastly, bring lots of smaller bills for tips! Taxis in hotel zone are safe Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your opinion with other travelers.Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. This Greg Norman-designed course was the first course in Latin America to stage a PGA tour event and has a recurring event every October, so you know the course is legitimately good. So impressed by everything about it! This comes in the form of private pool areas, a specific area on the beach, some of the restaurants and bars are Excellence members only. This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. Answer 1 of 3: I'm a 38yr old female going on vaca by myself. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. This island was the first landing spot of Christopher Columbus in 1492. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. They made our stay so much more special. Also a side note - beds and pillows very uncomfortable. Everyday the backhoe and workers show up and shovel copious amounts of seaweed only to reappear within minutes. The sand was piercingly white and the ocean had turquoise colors to it.