Heather Childers Accident, Articles L

Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Support. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. If you are looking for Liveops Agent Portal Okta? Keith Myers, SVP Business Technology, Live Nation. Password Remember me Or, sign in using: 100% Employer Paid Life Insurance Disability Plans Charitable Giving. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC With Okta we're able to quickly deploy tools to new employees. Thats up to you. Find Out How & Apply . Documenting details of calls and customer interactions. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Still have questions? Okta goes so much further than other providers, Huckabay says. Login. . Learn about Liveops Enterprise Solutions Click Here . Liveops Agent Okta Portal Connect contractors to affordable commercial insurances. From professional services to documentation, all via the latest industry blogs, we've got you covered. Browse case studies, customer service tips and other helpful resources for enterprises. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Remote work is undeniably popular and LiveOps offers that. Ditch the paperwork and endless manual tasks. They love it because it does what it's supposed to do.. Not sure which client opportunity (or opportunities!) Liveops is a recognized thought leader in the virtual contact center and customer service industries. One where youre provided with free warm leads? Liveops is a recognized thought leader in the virtual contact center and customer service industries. Connect and protect your employees, contractors, and business partners with Identity-powered security. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Or, if, No college? All rights reserved. You are paid the the talk/email minute when working so your pay for each day will vary. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Group Linking Link Okta groups to existing groups in the application. Liveops Nation Login - eihowr.dixiesewing.com Set your own schedule to work around your life. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Agent Login Username / Email Forgot password? McAfee and Norton were almost a tie but by far the most popular amongst agents. Want to become a Liveops agent? ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Independent Contractor management Ditch the paperwork and endless manual tasks. Since you are self-employed, you are in control of your profits and losses. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Reach out to us. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. View our background requirements here. Collaboration tools are a huge part of us being successful, says Myers. Have additional questions about applying? Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Be the customer care voice of top brands, providing best-in-class service. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. The sign-in URL is the web address you use in your desktop browser to access your company portal. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. And, no calls equals no pay. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Work From Home contact center Roles - Join Liveops Contact - Liveops Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. Status. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. management. Get started on your new home business Flexibility. Easy global collaboration. Contact Liveops - Join Liveops Login to know the status of the ticket. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. To find out more, read our Privacy Policy and Cookie Policy. Improving Peoples Lives. about the agent experience and application. Copyright 2023 Liveops, Inc. All rights reserved. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. View our background requirements here. Client opportunities may have additional requirements, including expanded client-specific certification. Learn More. Login. 2 Ways to Quickly Find Your Company's Okta Sign In Page Earning potential. Community. We understand the complex nature of managing independent contractors. Want to become an Independent Liveops Agent. Well learn about your business and help guide the best solutions based on your needs. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Its a good company depending on the project you are on. Qualify and onboard contractors in record time. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. When someone leaves, they're deactivated. Learn more about how Liveops virtual contact center solutions can scale your business. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. HSA and PPO Options National and Local Networks Retirement. Click herefor technical info. This means you can choose when, where, and how often to work! If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Copyright 2023 Liveops, Inc. All rights reserved. Please update your browser to the latest version on or before July 31, 2020. Flexibility. Single Sign On. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 . And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Rather, you are self-employed meaning you work for yourself, or your business. Please enable it to improve your browsing experience. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Reach out to us. As an agent with Liveops, you are a self-employed independent contractor, not an employee. No matter what industry, use case, or level of support you need, weve got you covered. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Liveops | Okta Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? The amount of paper eliminated alone was a huge benefit. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Live far from an urban center? The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Were now out of the back room and working with the business to add direct value, Huckabay says. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Our developer community is here for you. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Enterprise Solutions. Login. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. You can also manage cookies in your browser settings. Want to become a Liveops agent? https://join.liveops.com/work-from-home-call-center-jobs/ Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Their consistency, professionalism and customer service are unparalleled in the industry. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Build a thriving work-at-home business providing remote customer service for top brands. Passwordless. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. GM Regional Customer Care Operations, major utility. Knowledge Base. Norton 360 with LifeLock helps keep your digital life safer. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. Autonomy. Login - Corporate Helpdesk Love the flexibility of the jobs, but wish training was paid. I trust them and look forward to more cooperation and partnership in the future. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Different programs have different pay structures. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. The typical military family moves every two or three years. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Username or Email Password. No problem. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Health, Dental & Vision. We use cookies to improve your experience on our website. You may also receive performance-based pay or other incentives. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. contact center Opportunities - Work From Home - Join Liveops Agent Sign-In. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Liveops | Okta . It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. GROW YOUR BUSINESS They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. OR Look in your activation email. Browse case studies, customer service tips and other helpful resources for enterprises. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Login - LiveOps Inc. IT Support Browse case studies, customer service tips and other helpful resources for enterprises. Login As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. By Veronicas pandemic story is unfortunately all too common. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Facilitating collaboration and communication with the best available solutions was another key goal. Enjoy the freedom of being your own boss. That syncs to Okta and then that person cannot access any applications. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Developer Center. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Attack Protection. We cant do this. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Remote Work-From-Home Call Center Agents - Join Liveops Earning potential. But, the site does not guarantee that youll take calls during those hours. Virtual Call Center Services - Resources - Page 2 of 24 - Liveops Customers sometimes need to speak with a live agent. Innovate without compromise with Customer Identity Cloud. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Improving Peoples Lives. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Forgot password? Learn about Liveops Enterprise Solutions Click Here . 10 Things I Wish I Knew Before Becoming A Liveops Agent Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Apply to Liveops (Fountain) LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. Flexibility. Mobile first. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Love the flexibility of the jobs, but wish training was paid. Forgot Password Enter the email address associated with your account. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Now we can focus on making sure IT is partnered with the business in everything they do.. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. fits your experience, personality, and preferences the best? Apply for Remote contact center Agents Jobs - Join Liveops Secure your consumer and SaaS apps, while creating optimized digital experiences. Unlimited Flex Vacation New Parent Leave Protection. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Careers at Liveops They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. I like feeling like Im helping people all from the comfort of home. Liveops, Inc. | LinkedIn We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Or you do, but sit & sit with few to no calls? Our Offices. Find Out How & Apply . LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Then, this is the place where you can find some sources which provide detailed information. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Submit ticket. Sound: Must have a sound card installed and be equipped with speakers or headphones. Applicant Login - Join Liveops Creatively solving problems. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The background check requires a $24.99 processing fee paid directly to our vendor. Live Nation | Okta Across the country. Log in. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. It was as simple as they said, adds Myers. Are you an employee? Find ready-to-work contractors where and when you need them. Unfortunately they dont pay a minimum per hour like other companies. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Companies across a variety of industries trust Liveops to provide virtual contact center services. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Okta offered exactly what Live Nation needed. Copyright 2023 Liveops, Inc. All rights reserved. Duo Security for MFA | Okta Learn more about how Liveops virtual contact center solutions can scale your business. FLEXIBILITY AT SCALE. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. If there are system issues, you will not get paid. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. Once the Openforceplatform was in place, a major pressure point was released. Users verify their identity by . 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. The background check requires a $24.99 processing fee paid directly to our vendor. Its a huge, huge advantage for us, says Myers. Liveops Agent Portal And Liveops Nation Com Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Submit ticket. Username or Email Password. Openforce simplifies your contractor management processes by providing a single platform solution. First, check out our frequently asked questions about the agent experience and application process. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. Find Out How & Apply . Liveops: Flexibility. No problem. Cons are having to provide your own equipment. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Okta was leaps and bounds ahead of all the other providers, says Myers. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Earning potential. About Liveops Employee benefits & perks. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Independent Contractor To find out more, read our Privacy Policy and Cookie Policy. Outspoken. Assist customers with orders, questions, and returns. Keep in mind, the more you service, the higher your earning potential! Copyright 2023 Liveops, Inc. All rights reserved. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Public Relations e-mail (press@liveops.com) Locations. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Forgot Password - LiveOps Inc. IT Support Were all looking at the same data one version of truth consolidated in a single repository. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Liveops Nation - Virtual Call Center Community. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Life doesnt always run on a schedule. Apr 04, 22 (Updated: Sep 19, 22) Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes.