Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Would it be better to quickly delete both reservations and then go and get the better seats before they vanish, or is it possible to transfer my AList free movie to the completed out of pocket purchase? Parents are urged to learn more about the film before taking their children to see it. Pleaseclick herefor more information on Paragon Theaters donation policy and to submit a donation request. This page will provide you with a list of our theatres, sorted by state. We are proud to offer a Paragon Theaters Diamond Rewards program to reward our most loyal guests. This was a horrible experience and customer service was none. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. Fandango and printing my movie tickets Wrote to them to get refund, no answer. Area codes in North America. With this app, sometimes it works and sometimes it doesn't. Also, thanks for the suggestion of looking on the app. No. In lieu of Birthday Party events, we are offering Private Watch Parties. Lux Box Regal Entertainment Group theatres have specific ticket pricing based on market or territory. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. The Regal Crown Club rules can be found here. No images. Submitting a film is purely a voluntary decision made by the filmmakers. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. I tried texting and emailing Fandango to no avail. Press question mark to learn the rest of the keyboard shortcuts. Limited Time Only: Add your photo to a Visa card for free! They probably make more money scamming than selling tickets!!! Paragon Theaters welcomes guests to attend moviesdressed in costumes, but does not allow weapons or other accessories that may make guests uncomfortable or cause a distraction. Sign into your Regal Crown Club account. Someone needs to shut them down if they cant do better than this. View Movie Club Payment Transactions. Click on the link you can find under a headline Refund/Exchange, Enter your email address and the confirmation number, Select why you want to continue (Refund or Exchange). No. No. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. Have you tried pulling up your order/confirm on the mobile app? All passes are at the box office*. Wondering if this happened to any of you or a similar issue. You can exchange the ticket for credit and reuse it for future purchases. Pleaseclick herefor further details on how to use your Fandango gift card. In certain markets, film studios sometimes allocate films among theaters in that area. They are a rip off and terrible customer service. Press You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. Why can't I register the gift card I received? Select why you want to continue (Refund or Exchange) Security issues have become a daily part of our lives in America. Please note: tickets or receipts may not be printed from our app. The customer service was so good too. For extenuating circumstances, please consult theatre management. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Penny Lanes Bowl & Games If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. You can receive refunds for tickets up to 60 minutes before the showtime. The theater wouldn't accept Fandango tickets for a refund. Parents are urged to learn more about the film before taking their children to see it. After entering the number on my gift card--several times, I got the same message each time: "Error, this card has already been redeemed". Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Purchased my tickets for Sat and didn't realize the system selected Fri. We will fax your bank on your behalf and, if you so choose, contact Fandango for you. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. The only tickets showing on my account history on Fandango are the ones I actually want. However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. Still no response from Fandango. What are the theaters' admittance procedures? Buy movie tickets in advance, find theater showtimes, view trailers, read reviews and more at Fandango. SCAM LIKE: Attempted to use the fandango site. Go to Cinemark :). FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. Paragon Theaters requires picture ID for the purchase of tickets to all rated R films. That's right - all registered Diamond Rewards members earn a free ticket* on their birthday! However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. Can I get some help here printing these tickets? Gift cards carry NO expiration date or dormancy fees. I accidentally bought a ticket to the wrong movie. Get help. Enter the complete 10-digit phone number. When Will the Showtimes Be Available? Did not receive the confirmation email until 1 hour after the show started. I can promise you !!! What you get with the VIP account, besides the option of a refund, is the possibility of exchanging your tickets. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. All other General Admission seats do not allow for direct dine-inservice. Click hereto requestmore information. Read Customer Service Reviews of www.fandango.com - Trustpilot Can points be added for movies I saw before I registered for Diamond Rewards or if I forgot it? Customer service was terrible. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. With 3 reservations full, you can not buy any tickets until one is freed up. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. FAQ Tickets and Passes - AMC Theatres Should you wish to purchase more than ten tickets at a time, please place separate orders. I think Fandango is good only if you wanted to go see a highly anticipated movie on the premiere date and you wanted to secure a seat to the movie. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. You can check your gift card balance here. I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. Dolby ATMOS In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. For purchases made via our Regal Mobile App or the Regal website follow the refund ticket link on the confirmation email you received or use our Contact Us form. For assistance, contact a staff member. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. Have a credit on a VIP card but can't use . What is Your Rated R Policy? Their gluten free statement is as follows: Even though, to the best of our knowledge, Glutens are not present, we have not analyzed for the actual presence of gluten. No. There Is Plenty DoNotPay Can Help You With! checks for MPAA guideline adherence at the doormans post and theatre checks. DO NOT EVER USE FANDANGO - YOU WILL REGRET IT. When I talked to the rep, he said THE PROMOTION IS OVER AND THERE'S NOTHING I CAN DO. There's a little square with the broken image icon, and my confirmation number, but no bar code to scan. This happens mostly at our Village 12 (Fredericksburg) and Pavilion (Naples) theater. We also use LouAnn Pop N Light popping oil (coconut oil) and LouAnn Buttery Topping for our popcorn, which are both gluten free. Still looking for answers? FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. Can I Purchase Tickets atFandango? For example, one theater might receive one film to play, another theater might receive another. But the purchase went through according to AMC cause it was using one of my reservations. They should be able to refund to your A-list account. Very poor business model! I get home and decide to view my tickets and I can now see the QR Code and a barcode. If your showtime has not passed, you can request a refund by providing the email address associated with your ticket purchase and the last 4 digits of your gift card or credit card. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. Contact your local theatre if you have questions regarding any state or local requirements. Their misleading and complicated website caused me to buy tickets for a theater in CA and I live in Idaho! Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Precious metals are still not accepted. AGENCY BAR+SOCIAL Need a receipt? No, you cant. Sign up for our e-showtimes by clicking on the email icon on our website home page. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. Because all Fandango rewards customer services employees want hold their moneys to spend the DRUGS to smoke for high and high for all day and all night. Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango. Phone # on the card went nowwhere, so I googled them. In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. Please email your request to questions@paragontheaters.com. Ticket purchases are only valid for the location and film that is printed on the confirmation page or printed tickets. DO NOT ACCEPT A CREDIT INSTEAD OF A REFUND! Pretty Much a Corporate ruse designed to make communication difficult. G - General Audiences-- All ages admitted. Unable to make reservations due to Fandango/AMC error. Have Fandango ready to cancel and have AMC app up and cancel the Fandango and book with the AMC app instantaneously. You have the ability to waive the service fees on Fandango with AMC Stubs. Regal has taken bold nationwide action in all of it's locations. No images. Screen Reader Users: To optimize your experience with your screen reading software, please use our Flixster.com website, which has the same tickets as our Fandango.com and MovieTickets.com websites. The Regal Crown Club program ("Crown Club") rewards movie lovers who attend movies at participating Regal Cinemas, United Artists or Edwards Theatre location (a "Regal Theatre").Crown Club members can earn credits when purchasing admission tickets (at the box office, at in-theatre kiosks, in the Regal Mobile App (the "App") or online) and concessions and can redeem such credits . Sit back and relax while we do the work. We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. The fee is detailed (listed as "booking fee") on your order summary at checkout. its a very bad app. the app wont let you use any fandango credits, making it appear like you don't have any way to get that money back. If you wish to exchange your ticket, you get the VIP+ points accordingly. NC-17 -- No One 17 and Under Admitted. When it comes to the tickets purchased for a special pricethey are nonrefundable. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. If you prefer calling, you can request a refund on the phone. No, the system is not designed to serve the function of "critic." We use dedicated people and clever technology to safeguard our platform. . Phone Support (please have your credit card used to purchase handy) +1 (888) 462-7342 Email support: Visit https://www.regmovies.com/rcc/contact-us Fandango: A handful of our locations, primarily Goodrich and Marcus cinemas, are on Fandango. Pricing is available on each theater's Ticket Pricing tab. I will never use this service again and I was shocked when. Your free birthday ticket will be on your accountby midnight on your birthday andexpires 30 days after your birthday. When Fandango works, it's fine. AMC has released a Subscription Service Called AMC AList that allows you to watch 3 movies a week Starting at $19.95 a month in any format. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. Online orders can be paid with Visa, MasterCard, American Express and Discover. No. When I was able to get on website it appeared that my purchase of tickets did not go through. Refunds are available in certain limited circumstances described below. I received a Fandango giftcard for Christmas. For some reason, it showed 3 Avengers reservations, even though it should only show 2. Join our "virtual" program at this link. Purchase Receipt / Order Confirmation Number - Ticketmaster You can also retrieve tickets at the box office or automated box officewith the credit card you used to make the purchase onlineoryour confirmation number (see question below regarding retrieving confirmation). If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Reverse Phone Lookup - National Phone Number Registry The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. Crooks!!! The only way I could get a credit was if I joined their VIP program. I received my confirmation # and there's a link to view my tickets. Once I tried to purchase online they said that my card wasn't activated. You can do this from your web browser. The number you need to dial is the number of the theater you bought tickets for. You can visit your local theatre to find their specific pricing policy. $70 spent and had to purchase new tickets to see the show. Are military and student discount tickets available through Fandango? They do not call back as promised. Please instead create a zip code by taking the three numbers in your postal code and adding two zeros to the end. My gift card had not been used and I know that for a fact because the pin was still covered when I tried to use it. Paragon Theaters offers discounted pricing for large groups of 50 and up. You can also purchase online with Apple Pay, Google Pay, PayPal, and BitPay. I called them right away and they said they'd give me a credit. Your most efficient way is to use, At this time, we do not offer the ability to edit a ticket purchase. Fandango does not offer partial refunds either. Student discounts are not available online, and are only offered at select Paragon Theaters. The page that is presented will provide you with pricing information, as well as student and military discount availability. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. The ease of using Fandango was easy. All AMC Classic, AMC and AMC Dine-In theatres in the United States will honor AMC Gift Cards. Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. So I was at work trying to print this and no images or barcodes were popping up. We are not unfamiliar w/ the use of a computer. Hey all! If you prefer calling, you can request a refund on the phone. What are the Ages for Children / Senior Pricing? Please see one of our theatre managers if you have any questions regarding 3-D films. For a better experience, please enable JavaScript in your browser before proceeding. Before purchasing, we urge you . 34. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. Fandango does not offer partial refunds either. for proof of age for each additional ticket being purchased. Never again. Thieves. 2023 Trustpilot, Inc. All rights reserved. I cancelled my movie tickets and there was some type of glitch because it didn't go through. There are certainly a handful of movies I would like to see before then, so hopefully this gets resolved. This is a small fee the company uses to cover some expenses they are left with once they complete the refund. No, the rating system is strictly voluntary and carries no force of law. If you have any further questions regarding Fandango policies and procedures, please visit fandango.com for more information. Promo Code: VDAY23. I finally happened to hit a movie a could actually use it on, and it won't take the code. Children under 2 who do not require a seat are free. You can definitely purchase tickets online! Completely fraudulent activity. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. They refuse to give refunds via email or chat. The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . How do I update/change my payment method in the Regal mobile app? Somehow I was a VIP member and they keep sending $5 coupons for accumulated points. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. I was on website and looked at tickets for a movie. I said, you're a multi-million doolar company, give me the 3 passes you owe me. I went online and tried to talk to a representative about my card mishap. Open it in your web browserand start exploring the services we can offer. Bought 4 tickets using a gift card & balance going on my credit card. They tell me it isn't their issue and to contact AMC. Do You Offer Military Discounts? I selected a theater and movie and went to checkout. How do I use Regal Gift Cards to purchase tickets? How Many Tickets Can I Purchase Online? During the ENDGAME fiasco, I tried to make a reservation for Thursday, April 25th, at 6PM. Definitely never using them again and I will be more than happy to share my experience with everyone else I know that has been using Fandango. Regal Crown Club FAQs | Regal Theatres - Regmovies.com As long as you complete your request and submit it before the show starts, you are eligible for a refund. I'd rather sit at home and watch a movie on tv. I heard that if you get tickets of Fandango you get a QR code - Quora Corporate The theatre employee can access your order by phone number, ticket ID or confirmation number. I used Fandango to purchase tix for the new Star Wars movie. It can take up to two weeks for your refund to be completed. and start exploring the services we can offer. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. Our "bookings" (contract with film companies) are for one week only. Go to that theater and print the ticket at the kiosk then go to customer service and ask for a refund. Where can I find information about closed captioning? Being a single person, and actually enjoying going to the movies alone, I happily used my $25.00 (Birthday) Gift Card when I went to see Maverick. Do the ratings indicate if a movie is good or bad? What are the hours at the Chatterbox at Paragon Village? MPAA How Long Before Fandango Customer Service Answers? Senior tickets are valid for adults 60 years and older. Click Print Receipt under Orders. Restrictions may apply for Black, Yellow, Green, and Red Tickets. Children under 3 are free except in reserved seating and recliner locations. however i was able to use my credit by loggin in on my laptop to buy tickets. It is Regals policy to support the MPAA ratings system to the fullest extent possible. Who gives movies their ratings? In case you need a refund for changed showing dates or canceled shows but are unsure how to do it yourself or don't want to bother arguing with Fandagos Customer Support DoNotPay can help you out. Since I did not cancel my tickets before the movie the refused to refund tickets. The booking fee is non-refundable. I tried calling 4 times today, twice they hung up on me. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. Paragon follows the MPAA guidelines for rated R movies which states:
BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). What Phone Number Do I Use to Request a Fandango Refund? Most locations (except Village) can scan your ticket on your mobile phone and all locations can scan your printed at home ticket. For questions about gift cards check out or Gift Card FAQ. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. When I click on the link, the webpage comes up only as text. What other gift can provide action, drama, comedy and Junior Mints? Concessions are always on the menu with an AMC Gift Card. You can receive refunds for tickets up to 60 minutes before the showtime. A patron desiring to purchase multiple tickets must provide a valid photo I.D. Here are 8 tips for writing great reviews. How to Request a Fandango Refund the Easiest Way. It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. When I purchase tickets online, it requests a zip code, but what if you're from Canada? Totally inflexible. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. I can guarantee you. Donation requests must be submitted at least 8 weeks before an event. Signifies that the rating board has concluded that the film rated may contain some adult material. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests.