Critic England, United Kingdom. Daughter bought a dress for homecoming from this site. Number one rule--- if they don't have a number to call, do not give them any money whatsoever. How often does the website restock? Find out how we combat fake reviews. Unfortunately, we cannot expedite orders specifically beyond the timeframe listed on the product page. Amazon.com: Customer reviews: Lucy in the Sky Hi Sonam, Thanks for your feedback. If your order has styles which are all with a 'Delivered By' shipping timeframe, you will see an express shipping option at the checkout. These numbers are generally staffed between the hours of 7 am to 11 pm every day. Casandra is literally the best person everI was struggling on how to figure out my store credit because I couldn't find the email but she merged my credits for me and helped me get my money back!! Moving home . Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! Search Full List of Executives. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Hi Elena, Thanks for your feedback. Key Employees of Lucy In The SKY. Website: lucyinthesky.com/shop Location: 1200 Wall Street, Floor 2, Los Angeles, California, 90015, USA Industry: Clothing Store Owner: Victor Sayeg Email: shop@lucyinthesky.email Trust Score: Good Social Media: Instagram & Facebook Advantages Lucy in the Sky is one of the most popular prom shops among young, stylish women. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. Please email us at resolution@lucyinthesky.email so we can look into this for you. Sky Support Email. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. International shipping is free worldwide over US$50 (not including taxes or customs fees) and US$6.90 for orders under US$50. she thankfully cancelled my order and issued a store credit so i can order again with the express shipping, Hi Rabene, Thanks for your feedback. Lucy in the Sky - Wikipedia 0818 719 819. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Did all refunds go to store credit or were some people able to get a full proper refund? We may from time to time include third party links on our Website. -Kate. Contacting Sky | Sky Help | Sky.com Closed now : See all hours. Tip for consumers:Returns usually only give store credit. We use dedicated people and clever technology to safeguard our platform. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Our regular return policy applies to all orders made through AfterPay. Business Profile Lucy In The Sky, Inc Online Retailer Contact Information 748 S Main St Los Angeles, CA 90014-2013 Get Directions Visit Website (213) 278-0968 Average of 282 Customer Reviews. No further information is required on your end, the return label has all your information. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. I loved 1/2 dresses I bought. , over 6 weeks. | Read 5,961-5,980 Reviews out of 6,594 Tip for consumers:Do not buy from this company. I ordered a dress on 9/18. | Read 5,941-5,960 Reviews out of 6,586 5) In 1974, this cover of "Lucy in the Sky with Diamonds" was a #1 hit for Elton John. These companies are a dime a dozen, you can 100% find another that actually values customer service. We want to make sure this gets refunded immediately. Contacting Sky Thanks for using our online services - if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we're prioritising calls from customers who've already been online. . It goes against our guidelines to offer incentives for reviews. If you do not receive an email from us within 5 minutes of placing your order, we'd suggest to double check your spam/junk mail. I used the chat feature again in January to try to figure out where my two other dresses were. Overnight orders shipped Friday will be delivered Monday. The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. In the end the skirt fit very snug and my booty looks great in it. These used to work but not sure if they are still valid numbers. We're sorry to hear about the sequin issues on the dress. Lucy In The SKY corporate office is located in 748 S Main St, Los Angeles, California, 90014, United States and has 32 employees. All international orders are shipped with DHL International Packet Plus. I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. Share. "Lucy in the Sky with Diamonds" is a song by the English rock band the Beatles from their 1967 album Sgt. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. - Kate, Hi Gosset! Backed by the National Science Foundation, Love this website but i can't re order my dress because my, Unfortunately the one dress that actually came within the expected, If I do not get a refund, I will be disputing the charge on my, Great it you have 2 months to wait for a dress and don't care that there is zero customer service. My learning training provider was City and Guilds. I ordered a dress on October 2,2019 and still not dress. Lucy in the sky did not inform me back in November, that the dress was not in stock. Thanks for your feedback. It is an eligible payment method for all U.S orders over $35. Im very disappointed. I ordered a dress from Lucy in the Sky for an outfit for a football game at my college this year. If you choose to cancel your order and you have already paid for the goods, you will receive a store credit for the same value if it is within our shipping policy as outlined on our website; or with the option of either store credit or original payment refund, in the case of any shipping errors or similar situations. Hans from Lucy in the Sky was veryprofessional, quick to respond and delivered great customer service. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. Lucy In The Sky Reviews, Complaints, Customer Service Not worth the hassle and loss of money. Lucy in the Sky - Home | Facebook Thanks for your feedback. Oh no! Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. I'm dealing with their customer service right now and they are so rude and unprofessional, Hi Talia, Thanks for your feedback. This document governs your relationship with www.lucyinthesky.com (Website). Lucy in the Sky is an online fashion store that offers clothing and accessories for the life of the party. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. WHY AM I RECEIVING A 'TRANSACTION CANNOT BE PROCESSED' ERROR AT THE CHECKOUT? - Your order may have been shipped in multiple parts, so the other products in your order may be coming seperately. After an order is shipped, delivery is 3-5 business days domestically, and 6-12 business days internationally, with regular shipping. It fits exactly to measurements specified in the skirt section for sure! You can email us at resolution@lucyinthesky.email for any further assistance. Terrible return policy. -Kate.