FAQ. "I still am a long way from where my hair should be. What finally got me to try Wen was Chaz's description of Fighe included ethnic, curly/wavy hair and said it was the most moisturizing.HE INCLUDED ME. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. There have been many stories about this on the QVC board. In the past week I've noticed little pimples all over my scalp that are itchy. This material may not be reproduced without permission. Categories . More than 200 people in 40 different states have filed a class-action lawsuit against Wen Hair Care and infomercial giant Guthy-Renker, alleging the product has ingredients that cause hair loss. It will take years and a doctor's intervention to fix my hair and what has be done to my hair! Tune in to QVC for WEN by Chaz Dean - Hair & Body Care. Yes, 46 cents. @ValuSkrNot at all true! You all need to stop hating on those suffering from hair loss with wen. I, who used to hate my hair. I dye my hair red every few months and my hair never looks brittle or damaged. This summer the Food and Drug Administration announced that it was launching an investigation of Wen after receiving 127 consumer complaints against the product. Anyway, thank you for posting and telling us all kinds of info so we keep abreast of new stuff and kits and all that. Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. PHILADELPHIA - Lawyers should be handling discovery requests, not daughters-in-law, QVC argues as it fights a breach of contract lawsuit brought by actress and business mogul Suzanne Somers.. Do I think that there is just one hair product in the world for everyone? In the lawsuit, photos were submitted of damage consumers claim they suffered after using WEN Hair Care products. Of course, this is just my take. Since the process of litigation is time consuming and costly, we made a business decision to pursue a settlement and put this behind us so that we can focus on delivering quality products.. But then a friend suggested WEN and it is great. I have never tried WEN but I do know it is basically a conditioner. I've been using Wen for 5-6 years now, and I love my Wen. According to a preliminary ruling by a Southern California federal judge, the proposed $26.25 million settlement has been approved, which means roughly six million people could be awarded up to $20,000 in individual settlements. Just wondering -- what do some of you think QVC should say in a statement ??? Also from his techniques and line I felt the product just wasn't made for me and my concerns. I was AMAZED by this body shampoo/conditioner. It comes to mind when I see nonsense going on like this. Plaintiffs claimed the various formulas had caused partial or complete hair loss. I used the new bottle for the first time and Immediately my hair began to fall out in my hands. And as a body wash, it softens and leaves a light scent. Matrix Courtesy of Matrix Matrix. I am not saying there is anything wrong with that, I just don't think he does alot of younger hair or works with many people with thicker hair. -- bebe. There will always be ambulance chasers willing to air up any cause because they make a lot of money, even if settled out of court. The webpage also covers the major points regarding the history of this issue: http://www.snopes.com/politics/business/wenhair.asp, Please note that I have chosen to only include Snopes' conclusions about the strengthof this lawsuit in the information I am sharing below. A Class Action Suit Is Filed. (LogOut/ Just wondering - I don't use WEN myself. QVC notified people who bought Wen from the network that they were entitled to seek part of that settlement money. Not surprised to hear about that folicle clogging business. I have scabs on my scalp and since then have lost 1/4 -1/3 of my hair! Your email address will not be published. 06:23 PM. Makeup ideas, product reviews, and the latest celebrity trendsdelivered straight to your inbox. Friedman stopped using the product, "but the hair loss continued for approximately three more weeks." Chaz was the first hair care vendor, I saw on tv, to embrace ethnic, curly/wavy hair. On the other hand, whenever any other vendor, besides Chaz, attempts to style curly hair, the poor model's hair looks like a combination of raw and cooked ramen noodles.. I was shaking my head. I loved it for yrs. Finally a balding spot stopped me. Either way, chances are you've heard of Wen, the cleansing conditioner developed by celebrity hairstylist Chaz Dean. Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. http://www.ewg.org/enviroblog/2015/12/wen-hair-care-products-linked-hair-loss. The WEN Cleansing Conditioner promises to clean, nourish, moisturize, detangle, and strengthen hair, all in one product and without the use of harsh sulfates. I purchased a bottle of Wen Melon Mint a few months ago and everything was great. 04:25 PM. WEN Hair Care, a product line owned by celebrity hairstylist Chaz Dean, is currently tied up in a lawsuit over multiple women claiming that the product line has led to hair loss, according to a. Tags: Chaz Dean, lawsuit, QVC, settlement, The Homeshoppingista, WEN. There are no traces of me having made a Wen purchase from QVC on my account!! Why would QVC be different?A few brands that have settled class action lawsuits and are still doing fine:Johnson and Johnson baby products- sold in every drugstore, Marlboro cigarrettes- sold in nearly every drugstore or grocery store, McAfee - anti-viral software sold in most electronics stores or online, Whirlpool Refrigerators - only in California, because it was a state law, Sony Playstation - sold in any electronics stores, Dell Computers - sold in electronics stores and online. You only win it if you can prove your accusations . 3 different formulas made :1 for international buyers, 1 for infomercials, & 1 for QVC. I wanted to try the products with their "trial offers." In the black hair community Co-washing had been around for a while and as I was considering going natural I was reading up on it. HSN is now my choice, altho their refunds are usually stricker and only in 30 days. But that they intended to continue to sell it.it led me to believe it was a good faith settlement to people who purchased it but with an allergic reaction were now unable to use it? For more information about reviews on ConsumerAffairs.com please visit our She has beautiful thick hair and uses WEN for herself, so I trust her judgment. Then Ojon changed the formula and my hair started getting thinner and thinner. It clogged my scalp to the point of my hair falling out & according to my internist gave me a cyst that finally stopped filling once i discontinued using WEN. Bebe, this is what I said yesterday but you must have posted it before me. 11-02-2016 Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. According to in-depth coverage in The Daily Beast yesterday, the women claim "Wen products can cause severe and possibly permanent damage to hair, including significant hair loss to the point of visible bald spots, hair breakage, scalp irritation, and rash.". The lawsuit that was filed against Wen haircare products creator Chaz Dean and marketer Guthy-Renker back in July is every beauty lovers' worst nightmare. Moreover, the manner in which WEN hair care products purportedly caused the damage in question has not been explained. Daily Hornet on December 22, 2016 Tweet Reddit Share Email Shares Original review: July 15, 2022. Wen also released a statement, saying, "Wen by Chaz Dean is safe and we continue to provide our hundreds of thousands of customers with the Wen by Chaz Dean products that they know and love. By the end of 2015, many of those who had suffered adverse effects while using WEN products decided it was time to hold the company financially accountable. I think we all had that "ah ha" moment, the ones that truly enjoy Wen. Is it possible that some very small percentage of people have had issues with Wen? They're lovely. It led to believe some people had a problemand without any proof could get a one time amount of $25. Even though I have a quite opposite hair - it's straight and slippery and fine, but Chaz EMBRACED me also, with my hair and without "volume" puffing up hair sprays! Here is how to join the class action and get your check. 1995-2023 QVC, Inc. All rights reserved. ITA. Host Michelle wrote: I just checked my email and it turns out that on 12/11 I received an email entitled WEN Hair Care Products Class Action Settlement with instructions. I want to live my life and enjoy my Wen without listening to the hystrionics of a group of people who just want to agitate others. I'm not saying that I don't believe in free speech just that our Wen forum is not the appropriate place to trash Wen. qvc wen lawsuit. She said they are a good product depending on your hair type (which makes sense to me!) So what is going on with this and a lot of other class action lawsuits? She boasted and referred them to me. Period. 3. Those so-called volumizing products contain so much alcohol they probably made your hair feel dry and brittle. Chaz is choosing one method of cleaning hair over another Like choosing tea over coffee as the beverage of choice. So instead of removing the product when you rinse it off, it just becomes impacted in your hair follicle.. More recently, complaints have been taken to Facebook and Twitter, and they also pop up in product reviews on sites like Sephora.com and Amazon. I have 8 email addresses each for a different purpose! 49K views, 215 likes, 48 loves, 285 comments, 11 shares, Facebook Watch Videos from QVC: *BREAKING NEWS* Chaz Dean has challenged Sloane Glass QVC to try WEN for 30 days! I cut off my credit card immediately, and they still tried to collect more money from me, even though they hadn't sent any more products after that. Unfortunately, my hair became very dry and started breaking badly. -- Deanie, I have no doubt that you were really worried about this news story -- and these days some news people just don't bother to double check their facts -- but I don't think you should worry about it since I haven't been able to find confirmation on the internet. Chaz just chooses his cleansing conditioner method; he's not personalizing it. Hey, I don't see Chaz afraid of anything. I couldn't believe it. I don't have any buildup at all. I use one account for the shopping channels and other non-business things, and you cant believe A) the amount of spamahempromotions I get and B) the sheer volume of emails from all the online ordering I do, some of which ends up in my inbox and most of which ends up in Junk. But did I trash it everywhere and file a lawsuit? Despite the settlement, Wen says it did no wrong. Copyright 2022 Consumers Unified LLC. If one was having issues, they should just have stopped using it. Love it! 11-02-2016 Thee burden on PROOF is on them and even so, there clearly is a disclaimer on the bottles, just like on most other products. In 2014, more than 200 people joined a California class-action lawsuit against Wen by Chaz Dean. And in those cases, when they say "no, what is WEN? "As I was shampooing my hair with it, I was noticing handfuls of hair," said Cindy Peterson, a former customer. Created by hair dresser Chaz Dean, the WEN product line is hawked on QVC and sold on Amazon and Sephora. Snopes has a reasonably good track record and this webpage seems to be regularly updated so, if you are interested in following this issue, you can use it to keep yourself updated. He was super generous at the Beauty Bashes. I prefer to pick and choose my own products as I need them, thank you very much. 1995-2023 QVC, Inc. All rights reserved. You can leave a response, or trackback from your own site. "So women who used to enjoy time with family and friends out and about in social settings they've become house-bound. There were also pictures of people with alopecia areata, which is an autoimmune form of hair loss.. Apparently the judge did OK it, because QVC customers who bought Wen from the home shopping network have received emails about the multi-million dollar settlement. "I still am a long way from where my hair should be. Out of the blue I stumbled upon Wen cleansing/conditioner. WEN Cleansing Conditioner hair products cause hair loss that continues even after a customer stops using the product. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. How do I know I can trust these reviews about WEN by Chez Dean? As soon as I stopped using it, my hairbrush stopped being full of hair. *You're signing up to receive QVC promotional email. You know, common sense. I have a few thoughts that I'd like to share. Be wary of doing any business with them. More than 200 people in 40 different states have filed a class-action lawsuit against Wen Hair Care and infomercial giant Guthy-Renker, alleging the product has ingredients that cause hair loss. I used WEN for 3-4 years and recently quit because my hair started falling out. http://www.nbcnews.com/business/business-news/popular-hair-product-line-wen-sued-allegedly-making-women-go-n480276?cid=sm_fb. hmmmmmm you must have missed the brands CAROLS DAUGHTER and OUIDAD @sunshine45, those brands don't use models with every conceivable curl type from 2a to 4c. "They feel like people are looking at them, wondering what's caused their hair loss," she said. Your email address will not be published. 1) If you are that concerned about whatever news info you have been reading about Wen, then you should probably just stop using Wen. She told me that with fine, thin hair it could lead to my hair becoming thinner since my hair wouldn't be able to take the "weight" of the product. Ummm.the last thing I need is bigger hair, not to mention most of those products don't moisturize enough for my needs. Will never trust QVC to care about their customers. As the The Daily Beast article notes, this might be a tough case to crack since there are so many potential reasons for hair loss. I cant brush my hair or even touch it for fear more hair will fall out. Unsubscribe easily. Menu Home; Rankings. It really did surprise me that it worked so well! I Stopped using it right away and my hair continues to fall out. Find recent orders, do a return or exchange, create a Wish List & more. I have waist long blond hair and it can tangle so easily that I was trying thicker conditioners by the month. If you want to read through the full article, I've included the webpage just above. Ive been wanting to enhance the natural curl pattern and eliminate blow drying and flat ironing. Celebrity stylist Chaz Dean and Guthy-Renker LLC, the manufacturers of WEN Cleansing Conditioner, proposed the settlement in June 2016. That means nearly six million people could get up to a $20,000 settlement. I think the people claiming it is "like lotion" just aren't using it correctly. The rumors also lacked details about whether the claimant(s) believed WEN hair care products caused hair to fall out at the root or were rather somehow damaging and breaking hair, leading to a thinner follicular appearance without a consistent set of incidents, it would be difficult to even define the manner in which WEN's products could be responsible for hair loss. Sometimes, I think that other hair vendors believe everyone's hair should be straight because only straight hair looks good and is manageable; or they simply don't know how to style or take care of ethnic/curly hair. I used to straighten my hair to get it flatter. And I am honestly doing my very best to say this in the kindest way. While working in a salon, Chaz Dean made it his mission to offer alternatives to traditional shampoo. Never using again. I saw his presentation not that long ago where he said that no women ever complained of too much volume or wanted flatter hair. -- So what is the purpose of a bunch of threads about it in the Wen forum? 26 million to be specific. The company has agreed to pay $26 million to settle the cases of unsatisfied consumers. This does make me wonder about the management at QVC. [] https://homeshoppingista.wordpress.com/2016/12/07/qvc-notifies-wen-buyers-of-26-25-miilion-settlemen… []. As with any popular consumer product, similar complaints, about WEN hair care products are rife on the Internet. Never! The rumors also lacked details about whether the claimant(s) believed WEN hair care products caused hair to fall out at the root or were rather somehow damaging and breaking hair, leading to a thinner follicular appearance without a consistent set of incidents, it would be difficult to even define the manner in which WEN's products could be responsible for hair loss. I would just about guaranteethat's not what the vast majority of Wenners want to see focused on in this forum. okay so here is the real scoop. BE CAREFUL. And today, that case just got its first ruling from a Los Angeles federal judge, and things are not looking good for the sulfate-free beauty brand. I will stop using Wen for only 2 reasons: By the way, I did a quick Google search the other day for lawsuits for other hair care linesI did find one. Founded by celebrity hair stylist Chaz Dean, WEN is a line of sulfate-free hair care products. Copyright 2023 TV Shopping Queens All Rights Reserved. So I quit WEN - and NO MORE hair in the drain! Stacey posted the first update alluding to the rapid changes taking place over at QVC on Thursday, July 16 on Instagram. New lawyers looking for money and a class-action suit went trolling social media for any users of WEN. In the lawsuit, photos were submitted of damage consumers claim they suffered after using WEN Hair Care products. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. 6) I've never understood why people wouldchoose to regularly read the Wen forum if either the Wen products didn't work for them, or if they mention that they would never use Wen. From my perspective, that means that this forum is a place where Wenners come to share their Wen hair care tips and, of course, have a bit of fun. $26 Million Wen Settlement? But now, a preliminary ruling by a Southern California federal judge just approved the $26.25 million settlement agreement between the parties. That means it will now go to a. These claims aren't new. I am in tears. Clearly there was something in the Wen products that did not work for me. I like normal hair- not flat but not big and bushy. users of that line of hair care products (and only that line of hair care products) to lose significant amounts of their hair. Five other women are also part of Peterson's lawsuit. Period. I would have never seen it. . When she examined the photos used in the lawsuit she also didnt see a connection to Wen. 1995 - 2023 by Snopes Media Group Inc. Moreover, the manner in which Wen hair care products purportedly caused the damage in question has not been explained.". Categories . "friends don't let friends drink white zinfandel". UPDATE July 22, 2016: And we have even more news: The FDA is now officially involved in the case. Could it be that some people are allergic to the WEN products, whereas millions of others are not allergic, & it helps their hair?.? I am almost male now and need to wear a wig to hide how bald I am. - edited Someone or small group of people shaking down a corporation for money for some grievance, real or fake? Different levels of hardness/softness in water can make the process easier/harderyou just have to know your water and maybe use a shower filter. UPDATE: In November 2015, a group of 200 women across the US joined a class-action lawsuit against WEN, claiming it caused severe, perhaps irreversible damage to their hair. The WEN class action lawsuit has been settled and a settlement was reached. It does what it says it will do for your hair and scalp. And WEN settled a class-action lawsuit for $26 million. There's no good reason to upset yourself about how any particular product might affect you. My hair progressively started falling out when I started using the WEN product line. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Oh maybe he does with all that shampoo. Get sneak previews of special offers & upcoming events delivered to your inbox. I have never used WEN products, but my nieces have and like it. I see that Wen conditioner is an item available in the GWP bundle, so I'm going to drop a word of warning. So some lawyer gets a big pay day and most others get maybe $5 if they are lucky? It's bad enough that the manufacturer, who is not Chaz, had to settle a lawsuit, even though they did not admit any. Fall Apple Spice anything and Cucumber Thyme Treatment Oil, with an additional mention for Pomegranate anything). @sonechko, having big/poufy/teased to the nth degree hair, shellacked with clouds of hair spray, is not the same as having hair with body and fullness that feels soft to the touch. 1. 2 stars. 10:09 PM. Sign Up to Join WEN Class Action Lawsuit Settlement Everyone who bought WEN or suffered hair loss has until April 28, 2017 to file a claim for $25 cash or up to $20,000 in compensation for hair loss. End of sentence. A lawyer for the QVC television shopping network told a jury Monday that the company relegated one of its black hosts to the graveyard shift, then fired her, because she was a poor saleswoman . HOW COME THEY ARE STILL SELLING THIS PRODUCT AND MY PILLOWIT HAD TO PAY OVER A MILLION FOR FALSE ADVERTISING ? We have shared our formulations and ingredients with the FDA, the brand said. No Prob For QVC | Homeshoppingista's Blog By Linda Moss, https://homeshoppingista.wordpress.com/2016/12/07/qvc-notifies-wen-buyers-of-26-25-miilion-settlemen…. QVC, Inc., a TV home shopping channel and one of the world's largest multimedia retailers, has agreed to pay $7.5 million to settle Federal Trade Commission charges that it made false and unsubstantiated claims about three types of dietary supplements in violation of an FTC order, and about an anti-cellulite skin cream in violation of the FTC Act. Get sneak previews of special offers & upcoming events delivered to your inbox. Its like using lotion to wash your hair. This company is horrible and this product is dangerous. Most of the February 2015 tweets and posts were circulated by hair salons or other hairstyling pages, and most linked back to the August 2014 announcement of a class action lawsuit filed in July 2014. Well start sending you the news you need delivered straight to you. Dont risk it on hopes you will be one of the few it doesnt destroy their hair. -- I thought this would be the information that is most relevant to Wenners. A New York member of Screen Actors Guild (SAG) and American Federation of Television and Radio Artists (AFTRA) has filed a $105 million class-action discrimination lawsuit against QVC, Inc.. I DID buy and have gobs of the different hair products sold on QVC called Ojon. And it was a product that caused me major scalp issues! A magnifying glass. I am glad for those of you not having issues and love your wen but many people are having legitimate reactions to the product. Since the process of litigation is time consuming and costly, we made a business decision to pursue a settlement and put this behind us so that we can focus on delivering quality products." It indicates, "Click to perform a search". QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Honestly? I have never felt so stressed in my entire life! Not sure what more someone needsoh, besides common sense! and loss can occur for a variety of reasons, not uncommonly due to excessive use of heat styling tools or hormonal fluctuations (such as those that occur in the post-partum period). Wow, so it was sent recently. According to the article, they're going to settle, so you probably won't hear much . 11-02-2016 WEN Cleansing Conditioner & Styling Products | WEN by Chaz Dean HOME SHOP WHY IT'S UNIQUE CHAZ DEAN FAQ LOG IN LOG IN Live Chat WEN Hair Care Adds body, bounce, and shine for beautiful, healthy-looking hair. I used this product several years ago and it left my hair a sticky fuzzy mess. I used to straighten my hair to get it flatter. Well, a federal judge in Los Angeles just gave preliminary approval for the $26.2 million settlement against celebrity stylist Chaz Dean and marketer Guthy-Renker. I also used to have to wash my hair the day before anything important so that it would flatten out while sleeping on it. I saw his presentation not that long ago where he said that no women ever complained of too much volume or wanted flatter hair. Watch it next time, hey I can do that at home using water. The Guthy-Renker formula is a little different because it had to be approved for world-wide sales. Unlike some other vendors, Chaz isn't critiquing specific brands Like saying that tea is great, but that S**ka -- I'm just choosing something at random here -- makes bad coffee. All of it. end of statement. QVC has better deals on it then Chazs own website. Does he only see people with thin and fine hair?