Our RSS feed includes all eBay news articles published on this website. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Singh Cassidy will be based in StubHubs San Francisco headquarters. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. 1412 Broadway, New York, 10018, USA. Personally, though, I found it disappointing. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. WebHow To Contact StubHub Corporate Office Headquarters. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. Sukhinder Singh Cassidy Named President of StubHub Corporate Phone Number: 1-415-222-8400. The Company offers tickets for live sports, music, and theatre events. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. By using our site, you agree to our. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. Somehow, Id have to navigate us through it. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations The more I learned about StubHub, the more excited I became. Built In is the online community for startups and tech companies. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. StubHub stubhub inc. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. StubHub is an eBay company (EBAY). San Francisco, CA 94105 USA. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. Stubhub, Inc. operates as an entertainment ticket agency. StubHub Check out, All tip submissions are carefully reviewed before being published. To provide a deeper support system beyond grants, we lend our All rights reserved. StubHub Email Format | stubhub.com Emails - RocketReach StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. My Secret to the Success of Amazon? If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. WebOUR PARTNERS. We'll do our best to get back to you in the next 24 hours. StubHub is the largest ticket marketplace in the world and enables fans to And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. Office Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. Terms of the deal are not being disclosed. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Evaluating all of these factors, I agreed to join the company. WebStubHub has 21 current employee profiles, including Founder Eric Baker. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. StubHub's Field Operations Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. In 2017, eBay enabled $88 billion of gross merchandise volume. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. 4 if you have questions about listing tickets. With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Being OK With Spectacular Failure. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. In 2018 and 2019, eBay faced mounting pressure from shareholders. I ordered tickets but can't view them online even with the access code. StubHub Corporate Office - FairShake It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. Fax Number: 1 I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. This article has been viewed 52,013 times. This article was co-authored by wikiHow staff writer. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Enjoy! WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. StubHub Inc - Company Profile and News - Bloomberg Markets For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. We'll do our best to get back to you in the next 24 Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. How do I ask Stub Hub to list an event for which I have tickets? StubHub is an eBay company (NASDAQ: EBAY). Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. Suite 1 Avon, NY 14414. info@quicklees.com Stubhub serves customers worldwide. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. Olivier Ropars Vice President & CMO. His digital chapbook, The Internet, was also published in TL;DR Magazine. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. Stubhub serves customers worldwide. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. Check your order confirmation email for Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. 2697 Lakeville Rd. Buy Sukhinders Book! To subscribe, click on the button below and copy the URL into an RSS reader. Personally, though, I found it disappointing. eBay Completes the Acquisition of Ticketbis customersupportuk@stubhub.co.uk. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. In March, the entertainment industry crashed. Lots of answers to questions are in our FAQ. Jeff Zwelling TBD. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. wikiHow is where trusted research and expert knowledge come together. Find contact information here. WebStubHub is an American ticket exchange and resale company. WebStubhub, Inc. operates as an entertainment ticket agency. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. StubHub Corporate The contact number is only for US and Canada. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. % of people told us that this article helped them. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Sign up for News Alerts to receive occasional emails about eBay corporate announcements. contact StubHub The ticket service changed its refunds policy just as the COVID-19 pandemic was picking Eric Baker Founder. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. At StubHub, our mission is simple: help fans find fun. Give us a call if you need help with something urgent. StubHub - Elliott Report We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. He was thrilled to be buying his old company back fourteen years after hed left it. If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. Then came the coconut, an event none of us could have predicted. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. If a crisis like this had hit us earlier, wed have been in better shape to weather it. 2 if you have questions about buying tickets. Read on to get the help you need to contact StubHub. How to Contact StubHub: Customer Service for Buyers and Sellers Joo Almeida D'Ea Head of Integration Office. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. StubHub to Close SF Office, Lay Off Up to 160 Workers - The Real With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. 3 if you sold tickets already and have an issue. StubHub - Buy & Sell Concert, Sport & Theatre Tickets StubHub Choose Possibility: Take Risks and Thrive (Even When You Fail). WebSend us a message. About us : StubHub In 2015, eBay enabled $82 billion of gross merchandise volume. Personally, though, I found it disappointing. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). Thanks to all authors for creating a page that has been read 52,013 times. By signing up you are agreeing to receive emails according to our privacy policy. This was not just bigit was unprecedented. Contact Us - Questions or Comments / Quicklees Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. If you buy through links on our site, we may earn a commission. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Enjoying This Built In Excerpt? StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. StubHub The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. NYC Flagship Office - Stubhub. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. Call 1-866-788-2482. Restrictions apply. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. StubHub Corporate Company Profile | Management and StubHub For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. StubHub Phone, Email, Address, Customer Service By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. Enjoying This Built In Excerpt? StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. AtStubHub, our mission is simple: help fans find fun. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. We give them a time frame to offer The transaction, subject to customary closing conditions, is expected to close in mid-2016. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. 199 Fremont Street, Floor 4. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Oscar Ferruz Director of Supply, Primary and Operations. WebGet in touch with us today! The implications for my own role at StubHub were uncertain. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. StubHub was a brand I knew and loved. StubHub Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. We would be the company acquired, not the ones doing the acquiring. Its possible that someone with an identical problem has posted for help before. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business.
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